Hotel Challis

Shared self-service laundry facilities are available for guests to use at an additional cost.

The guest laundry is located on the ground floor, at the back of the building. The laundry is token-operated, tokens may be purchased from Reception; Please ensure washing is collected when the cycle has finished.

• Washing powder $2 (available from Reception)
• 1 wash cycle $3 (approximately 40-minute cycle)
• 1 dryer cycle $3 (approximately 60-minute cycle)

Ironing facilities, including an iron and ironing board, are available in the guest laundry.

*Sydney Lodges and Hotel Challis take no responsibility for use of equipment and any guest valuables left unattended in the laundry.

Yes, guests can enjoy 24/7 gym access at a nearby off-site fitness centre at no additional charge. Please go to Reception to ask for a gym pass. If you want to go to the gym at a specific time, make sure you reserve a pass in advance at reception. Each guest must use a separate pass, and swipe into the gym individually.

The gym is ANYTIME FITNESS. Address: Lower Ground Level, 14 Kings Cross Road, Potts Point, just around the corner from the famous Coca Cola sign.(About 8 minutes walking from CHALLIS)

With over 850 square metres they offer a great variety and state of the art equipment as well as complimentary small group training and virtual classes, available 24/7. The facility also includes security lockers and bathrooms. More info here. 

Appropriate gym attire including closed in shoes must be worn at the gym at all times and you must take a towel. 

GETTING HERE FROM THE AIRPORT:

By shuttle bus: Approximately 45-60 minutes. Information desks are located in the arrivals hall at both the T1 International and T3 Domestic terminals.

By train: Approximately 30-45 minutes. You will require an Opal Card to travel, purchased from the station, Relay or WH Smith. Trains run approximately every 10 minutes, change at Central Station for trains to Kings Cross. Hotel Challis is a 7-10 minute walk from Kings Cross station.

By taxi/rideshare: Approximately 30-45 minutes. Follow signs to the taxi rank at the front of all terminals. For rideshare arrange to meet your driver at the dedicated priority pick-up area.

No, there is no on-site parking available at any of our Potts Point properties.

Off-site parking is available at Secure's Kings Cross parking station on Ward Avenue, behind the Fountain and the Police Station.

This is approximately a 7-minute walk to the property. The maximum height clearance for vehicles is 2 metres.

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We offer a special discount for our guests: $25 per 24 hours.

It is most important that you collect and pay for your discount parking ticket from Reception, prior to returning to your car.

This discount is only for a one-time entry and one-time exit. Minimum stay of 5 hours up to a maximum of 24 hours.

IMPORTANT: This parking arrangement is for overnight purposes only. It does not allow you to take your car in and out throughout the day.

Yes, there are many shopping locations nearby including:

• Broadway Shopping Centre
• Paddy's Markets
• Queen Victoria Building
• Pitt Street Mall
• Westfield Sydney
• Westfield Bondi Junction

Visit the Explore page for more information.

Yes, there are baby cots available. Bookings are essential so please contact Hotel Challis to confirm before your arrival.

Unfortunately there are no extra beds available.

We accept:

• American Express
• MasterCard
• Visa
• Cash
• JCB
• Union Pay
• Google Pay
• Apple Pay
• Android Pay
• Alipay

FLEXIBLE: If you have booked the Best Available Rate, cancellation is free of charge until 2pm, 48 hours prior to your arrival date. Any booking modifications, including date changes and/or a full cancellation of your booking made within 48 hours of 2pm on your arrival date will incur a charge equivalent to the value of the first night booked. Any booking modifications requested after check in must occur at least 48 hours prior to the change taking place to avoid any charges. Payment will be taken upon check-in.

NON-REFUNDABLE: If you have booked a non-refundable or promotional rate (including all Stay & Save rates), any cancellation will incur the full cost of the booking. Booking modifications, including date changes are not allowed. Non-refundable bookings will be charged in full upon confirmation.

NO SHOW POLICY: Failure to arrive at the property on the booked check-in date will be treated as a no-show and the remainder of the booking will be cancelled. If you have booked the Best Available Rate, you will incur a charge equivalent to the first night of the booking. If you have booked a non-refundable or promotional rate, you will be charged the full cost of the booking.

BOOKING MODIFICATIONS: For bookings made on the Best Available Rate, booking changes are subject to availability and any applicable charges. If a date change is possible, the originally booked nightly rate may be subject to change and a higher rate may apply.

For bookings made on any non-refundable or promotional rate, booking modifications are not allowed.

NEW YEARS EVE BOOKINGS: If any night falls between 30th December and 1st January (inclusive), your booking requires full prepayment on confirmation and is non-refundable. Bookings during this period should by default have a non-refundable policy, however should this be unclear, this clause would supersede others. Modifications and/or cancellations are strictly not allowed.

NEW YEARS EVE BOOKINGS: If any night falls between 27 December and 1 January (inclusive) your booking is fully pre-paid and non-refundable. Payment will be taken at the time of booking and modifications or cancellation are not allowed.

The best rates can be found when booking direct! Use Promo Code 'GWB' on our website or quote it to our friendly Front Desk Team when making your booking over the phone or via email.

By entering the GWB Promo Code you will instantly become a Guests With Benefits member and receive other great benefits. Click here to learn more!

Yes, rooms are serviced daily by housekeeping. If your stay exceeds 5 nights a full linen change is provided in the middle of your stay. If you require an unscheduled, full room cleaning service during your stay, this can be arranged at Reception for a fee of $35. We pride ourselves in providing clean accommodation so please talk to Reception if you have seen something that needs to be addressed. 

No, we do not have a restaurant at the property. Please see the "what restaurants and bars are nearby?" section for nearby dining options.

St Vincents Hospital is located at 390 Victoria St, Darlinghurst and is 1.3km from Hotel Challis.

St Lukes Private Hospital is located on Roslyn Street, Potts Point. This is approximately 850m from Hotel Challis.